1. What personal information is collected and how do we use it?
Information collected from you. If an online visitor submits information to us, it will usually be through either: (1) Account registration, (2) participate in surveys, (3) customer service or technical support, (4) Share Wish List feature, and/or (5) newsletters. Personal information collected may include your name, home address, phone number, and/or e-mail address. We do not require this information to gain access to our websites, however, you will not be able to utilize certain features that require registration or receive materials such as newsletters unless such information is provided.
For some activities, we may ask you to create a username and password and/or to provide other personal and non-personal information including but not limited to your age, date of birth, gender, and/or game and platform preferences; and, we may combine such information with other personal and/or non-personal information.
From time to time, we may also post customer testimonials that contain personally identifiable information on our website. However, we will obtain the customer’s consent to post these testimonials prior to publication.
Additionally, communications made using a product or service should not be considered private. We may monitor and/or record your communications (including without limitation chat text) when you are using a product or service for toxicity analysis, to prevent cheating and fraud, or for enforcement of law. You hereby provide your irrevocable, express consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any user generated content or communications, including without limitation chat text or voice communications. Because voice chat and other communications may be viewed and/or heard by other users, users should avoid revealing any personally identifiable information in those communications.
Information Collected Automatically. In addition, your web browser or client software may transmit certain geographic information or information regarding your computer (capabilities, game data processing, etc.) to us. We may use this information to generate aggregate statistics about our user community. In addition, Blizzard may use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. We may also collect IP information, which it may use to infer your approximate location.
Information collected from third parties (our vendors, affiliates, and business partners). We may enhance or merge the personal information collected at this website with data from third parties in order to update your contact information, perform market analysis, or improve our products, services, or systems. If you register an account using your Facebook credentials, the following information may be collected: (1) your first and last name and other information made publicly available by you, (2) your friends list, and (3) the email address associated with your account. Similar data exchanges will occur when you link your Blizzard account with other companies, such as Twitch and console platforms.
How we use your information. The personal information you provide us, and that we collect automatically, will allow us to provide our games and services, fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service or technical support questions or issues. We also use this information to secure our services and users, to prevent cheating and fraud, to monitor for toxicity, and to enforce our agreements with you.
Last, we may use your personal information for internal marketing or demographic purposes and so we can adapt our products and services to better suit your needs. We do this to better understand and serve our visitors.
Personal information submitted by individuals acting solely in a business capacity is not subject to the uses set forth above or to any other practices stated in this Privacy Policy. This includes employees and former employees.
Each category of information is collected for the purposes listed below and (1) to provide our games and services, (2) for fraud prevention and legal purposes, (3) to secure our services and users, including to prevent cheating and bad behavior, and (4) for audit purposes.
Data within each of the categories of data above may be shared with third parties for the following purposes:
• With partners and service providers to operate our systems, deliver goods or services you have requested, or to assist us with marketing;
• With other players and/or the general public, through your use of certain features of our games and services;
• With subsidiaries and affiliates for the purposes described in this Privacy Policy to provide you with our games and services;
• For legal reasons or in the event of a dispute;
• If necessary, to protect the vital interests of any person; and
• In connection with the sale of our business or assets
2. What type of communications may you receive?
Offers
We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these communications.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. You will also receive communication regarding your account security, such as reminders to reset your password and alerts related to changes and suspicious login activity on your account. Generally, you may not opt-out of these communications, which are not promotional in nature.
Game-related Announcements
We may send you information related to the game(s) you play. For instance, we may congratulate you on your submitted review.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
Recruit a Friend/E-cards/Share Wish List
If you choose to use our recruit-a-friend, Share Wish List, or e-card features, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. Blizzard does not store this information and uses it solely to send this one-time email and to track the success of our referral program.
3. Who is collecting your information?
When you are asked for information while on a Blizzard website or in a Blizzard game or service, you are providing that information to Blizzard Entertainment, Inc. and its subsidiaries unless specifically stated otherwise in that location or in this Privacy Policy.
Occasionally, Blizzard may use third party contractors to collect and process personal information on its behalf. In these instances, We control the use of your data via written contracts which conform to this Privacy Policy.
Our websites may include certain social media features such as the Facebook “Like” button, and widgets such as the Share this button or interactive mini-programs that run on our websites. These features may collect your Internet Protocol (“IP”) address, which page you are visiting on our websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.
4. With whom may your personal information be shared?
We will share your personal information with third parties only in the ways that are described in this Privacy Policy.
We may, however, share non-personally identifiable, aggregated, and/or public information with third parties. Additionally, we share unique identifiers specific to your device with third parties to tailor content and to adjust and improve our services.
We reserve the right to disclose your Information if we are required to do so by law. We may also disclose your information to law enforcement or in civil litigation in connection with the enforcement of our rights or your legal obligations (e.g., bringing legal action against you if you are violating the EULA).
As with any business, your personal information is also an asset of Blizzard and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to our successor or assign.
5. What choices do you have regarding the collection, use, and distribution of your personal information?
You have choices over the Information provided by you and by other sources, and how we use that Information. You can exercise your choices by updating your preferences at any time and also by managing your settings in your account, on your devices and third party accounts.
Your Choices About Information Provided by You
If you do not want to provide us with personal information, then you can choose not to provide it. If you choose not to provide us with personal information, we may not always be able to provide you with the Blizzard product or service you want. For example, without providing an email address, you cannot create an account.
Your Choices About Information Provided by Third Parties
You may control how third parties collect and share your Information by changing your preferences or opting out of collection directly with those third parties. Before disclosing Information to third parties, we recommend you check their respective privacy policies for further details.
Your Choices About Blizzard Using Your Information
You can exercise choices over how we use your personal information and update your preferences at any time:
• to remove yourself from receiving targeted email marketing or newsletters from us, simply click the unsubscribe link in the email. You will need your password to access your account;
• to disable selected Cookies from collecting information relating to the effectiveness of advertising campaigns or analytics data and from serving you with personalized advertising, please see our Cookie Policy; and
If you opt-out of receiving email marketing communications from us, please note we may still contact you occasionally about the status of your account, such as to inform you that your account may be expiring, or for other service related information.
6. Children and Parents
Children Under 13
We don’t encourage children under 13 to create account with us. We do not knowingly collect or store any personally identifiable information from children under 13. If parents believe that we have unintentionally collected their children’s’ personal information, they may request the deletion of the information by contacting us at info@mmorpg.best
Note to Parents
We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out capabilities or to raise any concerns.
7. What are tracking technologies and how are they used?
As is true with most websites, we gather certain information automatically and store it in log files. This information may include a unique identifier such as your Internet Protocol (IP) address and non-personal information such as your browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, or website functionality.
We use cookies for various purposes including our shopping cart, to remember users’ settings (e.g. language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our websites, but your ability to use features or areas of our websites may be limited.
We may also use clear gifs in our HTML-based emails to let us know which e-mails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. These types of clear gifs are tied to personally identifiable information.
We, and third parties with whom we partner to provide certain features on our websites or to display advertising based on your web browsing activity, use Local Shared Objects such as Flash cookies, and Local Storage such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
8. What are Internet Protocol addresses?
An Internet Protocol (“IP”) address is the unique number assigned to your server or Internet Service Provider (“ISP”). Blizzard may track such IP addresses for system administration, to report aggregate information, site tracking, security purposes, or to prevent our servers from being abused. See the tracking technology discussion above.
9. What do you do to obtain a report about the personal information Blizzard holds about you or delete your personal information?
You may submit, free of charge, but no more than twice in a 12-month period, a verifiable request for the personal information we have about you. To obtain the report, email us at infommorpg.best
You may also submit a verifiable request for us to delete either: (1) your marketing information. We may retain personal information to: (a) protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) necessary for us, or others, to exercise their free speech or other rights, (d) comply with law enforcement requests pursuant to lawful process, (e) for scientific or historical research, (f) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. To submit a request for deletion, access us at info@mmorpg.best
10. How secure is your personal information?
We take a range of security measures designed to protect your personal information and keep it confidential (unless it is non-confidential by nature, for example, publicly-available information like user generated content, leaderboard rankings, forum posts and scores, etc.). We also take steps to ensure that the personal information collected is protected from misuse and alteration. In addition, we request vendors who process personal information on our behalf to themselves take a range of security measures designed to help protect your personal information. However, the Internet by its nature is not a secure environment and the nature of security risks is constantly evolving, as are the technical and organizational industry standards relating to management of those risks. The complete security of any personal information collected, stored or used by us or our vendors cannot therefore be guaranteed.
It is very important for you to understand that you control the security of your account to a great extent. Choosing a password you don’t use on any other system is important. Changing that password occasionally is also a good idea. Another way to substantially increase your account security is to add a free Blizzard authenticator app to your phone; just go to the app store for your phone and download it at no cost to you.
11. Help for People with Disabilities:
If you have a disability that makes exercising any of your rights in this Privacy Policy difficult, we want to help you through alternative means. Please contact us, and let us know how we may best help you, at info@mmorpg.best.
12. What if you have a question or complaint?
If you have questions or wish to file a complaint, please e-mail us at info@mmorpg.best or message us through contact form available on our homepage.